Welcome to rosecatllc.com. If you need help using this website (hereinafter referred to as the “Website”), please contact us at the following methods:
Email:dvantestarr@rosecatllc.com
Please describe your question or request in detail, including the specific page or feature involved. We will try to respond to you within 24 hours.
Phone:（＋1）5747101987
Our customer service hotline is available by phone during business hours. You can get immediate help by calling during business hours.
Problem Response
We are committed to resolving your issue as quickly as possible. After submitting your issue, we will review your request and respond to it as quickly as possible. Please note that processing time may vary depending on the complexity of the issue and the volume of requests.
Problem Resolution
Depending on the nature of the issue, we will take one of the following actions:
Provide a solution: For technical issues or website functional failures, we will provide detailed solutions or repair suggestions.
Arrange for further support: If the problem is complex or requires further support, we may arrange for a dedicated technician to contact you to resolve the problem.
Feedback and Improvement: Your feedback is important for us to improve our service. If the problem you encounter suggests that we need to improve the website functionality, we will consider it as part of the improvement plan.
No Guarantee
While we are committed to resolving all problems, due to technical complexity and unforeseen factors, we cannot guarantee that all problems can be resolved immediately or completely. We apologize for any inconvenience caused.
Disclaimer
To the maximum extent permitted by law, we are not responsible for any delays, errors or omissions in the process of handling the problem. Our liability is limited to providing problem-solving services in accordance with the above terms.
Modification of Terms
We reserve the right to modify these terms at any time. Any modifications will be posted on this page. You should check these terms regularly to be aware of possible changes.
Thank you for choosing rosecatllc.com. We are committed to providing you with an excellent service experience and look forward to resolving any issues for you.